Frequently Asked Questions (FAQ)
1. What products does Pawsity offer?
Pawsity offers a wide range of pet products including food, toys, grooming items, beds, collars, accessories, and more for dogs, cats, and other small pets.
2. Are your products safe for pets?
Yes! We only source and sell products from trusted brands that meet quality and safety standards for pets.
3. How can I place an order?
Simply browse our website, add your desired items to the cart, and proceed to checkout. It's quick and easy!
4. What payment methods do you accept?
We accept payments via Visa, MasterCard and other secure online payment gateways.
5. How long does delivery take?
Delivery usually takes 2–5 business days, depending on your location. You’ll receive tracking details once your order is shipped.
6. Do you offer returns or exchanges?
Yes, we have a 7-day return policy for unused items in original condition. Please check our Return Policy page for more details.
7. How can I contact customer support?
You can reach us via our Contact Us page or email us directly at support@pawsity.shop. We’re happy to help!
8. Do you offer discounts or promotions?
Yes, we frequently run special offers. Subscribe to our newsletter to stay updated on the latest deals.
